Privacy Policy
Last updated: January 19, 2026
1. Introduction
As Pratik Menü ("we", "our" or "Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your personal data when you use our website and services.
2. Information We Collect
2.1. Information You Provide Directly
- Account information (name, email, password, company name)
- Contact information (phone, address)
- Payment information (billing address, payment history)
- Menu content (product information, prices, images)
2.2. Automatically Collected Information
- IP address
- Browser type and version
- Operating system
- Access date and time
- Pages visited
- Data collected through cookies and similar technologies
3. How We Use Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To create and manage your account
- To provide customer support
- To process payments
- To improve our services
- To implement security measures
- To fulfill our legal obligations
- To communicate with you (service updates, technical notifications)
4. Information Sharing
We do not share your personal information with third parties except in the following cases:
- Service providers: Trusted business partners who provide services such as hosting, payment processing, email delivery
- Legal requirements: To respond to legal processes or protect our legal rights
- Business transfers: In case of company merger, sale or asset transfer
- With your consent: When you have given explicit consent
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data:
- Secure data transmission with SSL/TLS encryption
- Secure hashing of passwords (bcrypt)
- Regular security audits
- Access control and authorization
- Firewall and attack detection systems
6. Data Retention
We retain your personal data for as long as necessary to provide our services or to fulfill our legal obligations. When you delete your account, data related to your account is retained for a maximum of 15 (fifteen) days; after this period, it is deleted or anonymized by our systems. Data that must be retained for longer periods due to legal obligations continues to be retained only for the periods specified in the relevant legislation.
7. Your Rights
You have the following rights regarding your personal data:
- Request access to your data
- Request correction of your data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw your consent
You can contact us at info@pratikmenu.tr to exercise these rights.
8. Cookies
We use cookies and similar technologies on our website. For detailed information about our cookie usage, you can review our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over the privacy practices of these sites and are not responsible for them.
10. Children's Privacy
Our services are not directed to persons under 18 years of age. We do not knowingly collect personal data from persons under 18 years of age.
11. International Data Transfer
Your data may be transferred to countries outside Turkey through our service providers. Such transfers are carried out with appropriate protection measures.
12. Policy Changes
We may update this Privacy Policy from time to time. When significant changes occur, we will notify you via email or through our website.
13. Contact
You can contact us for questions or concerns regarding privacy:
- Email: info@pratikmenu.tr
- Phone: +90 (534) 255 11 45
- Address: Berk İş Hanı No:1/801 Osmangazi/Bursa